We have updated Sidequest to make sure all users are automatically notified as soon as a task thread receives an update. Thank you very much for your patience!
By the way: all your users can always customize the amount of notifications that they want to receive in their Personal Settings, right from the Sidequest Home Tab.
Posted Oct 04, 2021 - 12:13 UTC
We have identified the root cause for this issue, which is an unannounced change in the behavior of the Slack API. We are currently implementing the respective modifications on our end to make sure that the behavior will be back to what you expect.